FAQ (Frequently Asked Questions)

Q: What is Supplier Central?
Supplier Central is a web application used by suppliers / vendors and Amazon to aid in the systematic approach for communication and data management.
Q: I'm having trouble signing up, who do I contact?
Please reach out to your Amazon contact and send a screenshot of the issue.
Q: My email address has changed, what do I do?
Please reach out to your Amazon contact and request a new invitation to Supplier Central.
Q: Do invitations to Supplier Central expire?
Yes, invitations to Supplier Central expire 2-weeks after being sent. If your invitation has expired, please reach out to your Amazon contact and request a new invitation to Supplier Central.
Q: Why can I no longer access Supplier Central?
Your access may have been revoked or your access may have expired. Please reach out to your Amazon contact and request your access be renewed.
Q: Who do I contact if I have additional questions?
Your Amazon contact will be able to assist with any additional questions. Please reach out to your Amazon contact.